Privacy Policy - Final Expense Nav

Privacy Policy

Last Updated: December 17, 2024

Important: Final Expense Nav is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our educational platform and referral services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, zip code, and other contact details you provide
  • Demographic Information: Age, gender, and other demographic details relevant to coverage needs
  • Usage Information: How you interact with our website, pages visited, and time spent
  • Technical Information: IP address, browser type, device information, and cookies
  • Communication Records: Records of your communications with us or our partner agents

2. How We Use Your Information

We use your information for the following purposes:

  • To connect you with licensed professionals who can assist with your coverage needs
  • To provide educational resources and information about final expense coverage
  • To improve our website and services
  • To communicate with you about our services
  • To comply with legal requirements and protect our rights
  • To analyze website usage and optimize user experience

3. Information Sharing

We may share your information in the following circumstances:

  • Licensed Agents: We share your information with licensed professionals who can provide coverage quotes and assistance
  • Service Providers: We may share information with third-party service providers who help us operate our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger, sale, or transfer of our business

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission
  • Secure servers and data storage systems
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Opt-Out: Opt out of marketing communications at any time
  • Portability: Request a copy of your personal information in a portable format

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. State-Specific Rights

Residents of certain states may have additional privacy rights:

  • California Residents: May have rights under the California Consumer Privacy Act (CCPA)
  • Nevada Residents: May opt out of the sale of personal information
  • Other States: May have additional rights under applicable state privacy laws

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending email notifications for significant changes (if applicable)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: privacy@finalexpensenav.com

Phone: 1-800-EXPENSE

Mail: Final Expense Nav Privacy Department

We will respond to your privacy requests within 30 days.